Frequently Asked Questions

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How can I track my order?
You can track your order by logging into your account and checking the order status. Additionally, a tracking number will be provided in the shipping confirmation email.
What is the estimated delivery time for my order?
Delivery times vary based on your location. Typically, domestic orders take 3-5 business days, while international orders may take 7-14 business days.
Can I change my shipping address after placing an order?
Unfortunately, we cannot change the shipping address once the order is placed. Please double-check your information before completing the purchase.
Do you offer expedited shipping options?
Yes, we offer expedited shipping at an additional cost. You can choose your preferred shipping method during the checkout process.
What should I do if my order is delayed or lost?
If your order is significantly delayed or lost, please contact our customer support team, and we will investigate the issue.


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Dhaka, Dhanmondi 27, Genetic Plaza, Shop no : 134 Mobile: +8801700534317 Email: [email protected]